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Terms & Conditions

 

This document contains the terms and conditions under which the company Solaris 2003 Ltd. provides products and services to consumers through its online store www.renaissans.eu. The user agrees to these terms and conditions for using the site and online store.

 

Registration  :

 

 Registration is not mandatory for shopping through online stores. If you wish to register, complete the user registration form stating the correct data required for invoicing and delivery protocols and address of a valid permanent establishment, telephone number and e-mail address.

 

Agreement :

 

 By ticking the box "I agree with the terms" client electronic statement, which declares that it is familiar with these Terms and Conditions and accept them.

 

Terms of ordering goods

 

Order :

 

 To order by www.renaissans.eu, not compulsory registration , you can also order like a guest .In order client indicate  name, address, phone number and method of payment.

 

Confirmation of the order

 Employee  of Solaris 2003 Ltd. necessarily confirmed by phone or e-mail every order placed by a customer.The client can waive or change the order before its official confirmation. If necessary, we will return the paid amounts .

 

Time and cost of delivery :

 

The deadline to deliver goods ordered through the online store www.renaissans.eu, is three working days for Bulgaria. The cost of delivery within the Republic of Bulgaria is BGN 5.In case of delay in delivery for any reason, the operator of Solaris 2003 Ltd is obliged to inform the customer of this and specify a new delivery date.

 

Abroad :

Shipping to Greece- 10 euros (delivery 3-5 days).

Shipping to all other European Union customers - delivery is about 1 weeks . Cost 15 euros .

 USA – delivery is about 2 weeks. Cost 25 euros .

 WORLDWIDE- please send us e-mail and check the delivery costs.

Import duties may be applied by your customs office (if your country is not in European Union ) and are not included in shipping and are the responsibility of the buyer. All goods are shipped from Bulgaria , a country in European Union.

 

Terms and method of payment :

The transaction currency for card payments is Bulgarian Lev (BGN). If there are prices on the site in other currencies, in addition to Bulgarian Lev, these are for informational purposes only and may not be exactly equal to the billed amount on your card account in the same currency.    

 

For all country except Bulgaria the payement method  is only :Card payement or Bank Transfer .

For Bulgarian customers payemet  can be made by  Bank Transfer , Card payement and Flat rate.

 

Policy to protect customer data :

Solaris 2003 LTD has policy to protect customer data.

shop@renaissans.eu

+359 879 06 10 53